BPO
Introduction to keyboard
(Correctly place your fingers on the keys and type different letter combinations.)
Course Duration : 1 Hour
Course Fee : Free
Course Outcomes
Build a Strong Foundation
Professional Skills
Hands-on application of tools
Flexible schedule
1000+ Learners
Introduction to Service Level Agreement
(Understanding service level agreement, its components and policies in BPO sector.)
Course Duration : 1 Hour
Course Fee : Free
Course Outcomes
Professional Skills
Build a Strong Foundation
Hands-on application of tools
Learn at your own pace
1000+ Learners
Email Etiquette: Draft Effective Emails at Work
(Learn an easy-to-follow process to consistently write emails that elicit action.)
Course Duration : 3 Hours
Course Fee : Free
Course Outcomes
Build a Strong Foundation
Professional Skills
Hands-on application of tools
Flexible schedule
1000+ Learners
Professional Communication in Business Process Management
(Learn to use the appropriate tone and style according to the context of Business English)
Course Duration : 2 Hours
Course Fee : Free
Course Outcomes
Professional Skills
Build a Strong Foundation
Learn at your own pace
1000+ Learners
Hands-on application of tools
Certification Program in Business Process Management
(Learn BPO/ BPM metrics for IT/ITES industry and give wings to your career aspiration as a Customer Service Specialist.)
Course Duration : 280 Hours
Course Fee : ₹ 4000
Course Outcomes
51% started a new career after completing these courses
33% got a tangible career benefit from this course
24% got a pay increase or promotion
Digital certificate of completion
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