BPO

Introduction to keyboard

(Correctly place your fingers on the keys and type different letter combinations.)

Course Duration : 1 Hour

Course Fee : Free

Course Outcomes

  • Build a Strong Foundation

  • Professional Skills

  • Hands-on application of tools

  • Flexible schedule

  • 1000+ Learners

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Introduction to Service Level Agreement

(Understanding service level agreement, its components and policies in BPO sector.)

Course Duration : 1 Hour

Course Fee : Free

Course Outcomes

  • Professional Skills

  • Build a Strong Foundation

  • Hands-on application of tools

  • Learn at your own pace

  • 1000+ Learners

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Email Etiquette: Draft Effective Emails at Work

(Learn an easy-to-follow process to consistently write emails that elicit action.)

Course Duration : 3 Hours

Course Fee : Free

Course Outcomes

  • Build a Strong Foundation

  • Professional Skills

  • Hands-on application of tools

  • Flexible schedule

  • 1000+ Learners

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Professional Communication in Business Process Management

(Learn to use the appropriate tone and style according to the context of Business English)

Course Duration : 2 Hours

Course Fee : Free

Course Outcomes

  • Professional Skills

  • Build a Strong Foundation

  • Learn at your own pace

  • 1000+ Learners

  • Hands-on application of tools

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Certification Program in Business Process Management

(Learn BPO/ BPM metrics for IT/ITES industry and give wings to your career aspiration as a Customer Service Specialist.)

Course Duration : 280 Hours

Course Fee : ₹ 4000

Course Outcomes

  • 51% started a new career after completing these courses

  • 33% got a tangible career benefit from this course

  • 24% got a pay increase or promotion

  • Digital certificate of completion

  • Placement Assistance with EduBridge's Job Portal

Register Here